Welcome to www.shopatopa.com . Your privacy is important to us. This privacy policy explains how we collect, use, and protect your data when you use our platform as a customer or seller .

 

1. Data we collect

1.1 Customer details

When customers use our website, we may collect the following data:

• Name, email address, phone number
• Invoice and shipping address
• Payment details (securely processed via external payment providers)
• Order history and preferences
• IP address, browser type and device information

1.2 Seller details

When sellers register, we may collect the following data:

• Company name and owner’s details
• Contact details (email, phone number)
• Business address and identification documents
• Bank details/payment information for payouts
• Product listings and store details

2. How we use your data

We use collected data for:

 

Customers

• Processing and delivering orders
• Providing customer service
• Improving the user experience
• Sending order updates and promotional offers

Sellers

• Managing seller accounts
• Processing payments and commissions
• Verifying company details
• Improving the performance of the platform

3. Sharing of data

We do not sell your personal data . We may share data with:

• Payment providers (e.g. Stripe, PayPal, Mollie)
• Shipping partners (e.g. DHL, UPS, PostNL)
• Sellers (only customer data required for orders)
• Legal authorities if required by law

4. Data security

We take appropriate security measures to protect your data, such as:

• SSL encryption
• Secure payment processing
• Limited access to data

Please note that no method of data transfer over the internet is 100% secure.

 

5. Cookies and tracking

We use cookies to:

• To improve the functionality of the website
• to remember user preferences
• to analyze traffic and performance

You can disable cookies via your browser settings.

 

6. Responsibilities of salespeople

Sellers must:

• Protecting customer data received via orders
• Use data only for order processing
• Do not misuse or share data

Non-compliance may lead to account suspension.

 

7. User rights

Both customers and sellers have the right to:

• to view their personal data
• To request correction or deletion
• To withdraw consent for marketing communications

Contact us via: shopatopa@support.com

 

8. Data retention period

We store data:

• As long as accounts are active
• As required for legal and tax obligations

9. Links to third parties

Our website may contain links to external websites. We are not responsible for their privacy policies.

 

10. Changes to this policy

We may update this privacy policy from time to time. Changes will be published on this page.

 

11. Contact

If you have any questions about this privacy policy, please contact us:

• Email: shopatopa@support.com
• Website: www.shopatopa.com